Our main manufacturer is in China. We are expecting to have manufactures in the US in the future.

Da-le Paddles will have a warranty. 

If you experience any issues with your paddles and would like to discuss an exchange you can send a message to our support page on our website.  - (Note: I will set up a support domain email soon, for now could you add a separate tab where people can submit questions about support for their paddles)

Da-le paddles will have a 30 day return policy. This policy will allow you to get a full refunded amount of your money and also cover shipping costs.

All Paddles will have a limited 100 Day Warranty if experienced manufacturer  defects, worn, and tears from workmanship. 

You must submit a submission explaining your concerns about your paddle. 

 Our team will review your submission and make a judgment decision to determine if you qualify for a replacement for your paddle or a full refund covered by the warranty. 

Proof of purchase is required. This includes credit and banking statements. 

Faded graphics

Added modifications made after the purchase

Hitting abuse of the paddles such as: hitting the ground/walls, other things that do not involve pickleball, or other paddles. 

Regular wear, tear, and abuse.

Not the original owner of the purchase

Paddle was purchased by a non-authorized Da-le dealer. 

Our Da-le team will do our best to send out items as fast as we can when possible. Expect items to be shipped within 48 hours.  

Customers are responsible for providing accurate shipping addresses. We cannot modify an order once it has already been shipped. We will not be responsible for lost packages due to incomplete or falsy error addresses. 

Expect shipping prices to range between 0-30$

Tracking number & Shipping information will be sent to the customer by email once shipped. 

Standard Shipping: You can expect your items to arrive between 2-5 business days. 

We utilize services with USPS, Fedex, and UPS. 

Packages will be shipped from North Carolina. 

Simple: Just don’t slam it.

This could depend on the person. Some people like to switch paddle every 3 months, others over a year or more if kept in great condition. After 3-6 months you may start noticing the normal wear of a paddle such as Carbon grit slowly fading, edgeguard with some bumps and bruises, handle grip slightly beaten. Overall, the paddle should last longer than a year if you handle it with great care.